Call Center

Innovative
Business Communication
of the next generation.

With advanced call center technologies, all you need is a headset and a PC to deliver world-class customer service instantly. This improves the well-being of both your team and your customers.

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More satisfaction

Optimize your service hotline: For even happier customers

With Bucher + Suter, you benefit from best-in-class call center features, including on-hold loops, announcements, and hold music that are seamlessly integrated into your telephone infrastructure. Fully compatible with soft clients and your endpoints.

Comprehensive feature set

Take advantage of a wide range of advanced features specifically designed to streamline your work process. Intuitively integrated and always individually adaptable to your requirements.

Comprehensive feature set

Take advantage of a wide range of advanced features specifically designed to streamline your work process. Intuitively integrated and always individually adaptable to your requirements.

Uncomplicated configuration

With Bucher + Suter you set up your call center centrally and intuitively, just like your telephone system. Our functions are ready for operation in the shortest possible time and can be modified at any time.

Uncomplicated configuration

Ready when you are

Our call center tools are available directly in the soft client. Just plug in your headset and get started. This gives you unlimited flexibility, regardless of your location.

More satisfied customers than ever before

Optimize inbound calls and make the best use of your team resources. Take your customer service to a new level of excellence.

Always Available

Everything your future-oriented call center needs

Create various queues where callers linger until one of your agents answers the call or an action you specify takes place.

Configure call groups to best direct all calls on your customer service hotline and always assign them to the appropriate agent.

Keep track of calls, employee availability and missed calls with our detailed reports - including export option.

Your path to a more efficient call center starts here.

Learn how Bucher + Suter can transform your service with innovative call center solutions.

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Testimonials