Salesforce GPT Clouds and Cisco Contact Center for full omnichannel AI power in the contact center
Voice Automation for Salesforce Customers and Contact Centers: Bucher + Suter combines the customer data and AI power of Salesforce GPT Clouds with the security and contact center strengths of Cisco Webex Contact Center. Webex Contact Center can be booked as an all-inclusive package in the cloud from EUR 49 per agent and month.
Seek advice from a specialist.
Maximum protection for business communication in the cloud
Close gateways to cybercriminals!
AI holds huge opportunities – also for cybercriminals! Customer service and contact centers will be a popular target. Email, WhatsApp, bots, ChatGPT, etc. are perfect for the intelligent AI attacks of tomorrow.
Cisco offers maximum security – also for your contact center.
As a major contact center specialist and Cisco partner, we offer you the most secure contact center-as-a-service platform on the market, as well as first-class services, with Webex Contact Center from Cisco.
Secure your customer service and contact center IT now with the certified-best security umbrella – and benefit from cutting-edge AI instead of fearing it. Learn more about Webex Contact Center on this page.
At Cisco, we’ve been using AI for years. Now we’re introducing how we’re incorporating generative AI into our existing products and helping our customers create real value to enable the most secure and unrivaled work experiences.
EVP and GM, Security & Collaboration, Cisco.
Data security and hosting in Europe
Security, integrity, reliability and compliance.
Try & buy
EUR 8'000 package price
Cisco Webex Contact Center in numbers
in call processing time
first contact closing rate
in call loss rate
in agent productivity
One contact center software - many solutions
With the contact center software you gain a valuable overview of all relevant calling data.
Data from customer interactions and records of agent activity, including Interactive Voice Response (IVR) and Automatic Call Distributor (ACD), are merged into the real-time and historical reports and dashboards to optimize the operation of your contact center solution.
Excellent service at fair prices
Compatible with all existing unified communication systems | DSGVO-compliant | Open API | Web browser support
- Prices may vary depending on requirements and setup
- Prices are based on a minimum term of 3 years
- Bucher + Suter also offers concurrent and overage pricing
- Additional telecommunication and usage charges are not included
- Please contact us HERE to organize a demo or obtain a binding quotation for your project
from € 49/ month net
See features list below
from € 69/ month net
All the same features as standard agents plus...
I have CCaaS. What now?
Now is the time to focus on growth - more satisfied customers and more efficiency.